Q. Is DVD Copy Plus
compatible with Windows ME and XP?
A: DVD Copy Plus is
compatible with Windows 95/98/ME/NT/XP and 2000. DVD Copy Plus
will NOT run on Windows 3.1.
Q: Is DVD Copy Plus
compatible with Macintosh?
A: DVD Copy Plus is Not
compatible with Macintosh systems at this time. Check back with
us in the future.
Q: What is the
minimum requirements for using DVD Copy Plus?
A: At a minimum, you will
need the following items in addition to DVD Copy Plus:
- A DVD-ROM Player installed in a computer
- A CDR (CD Recordable) installed in a computer
- Blank CD-R's (for recording)
- You need to be running Windows 95/98/ME/NT/XP or 2000
- 4-8 GB of Free Hard Disk Space
Q: Can DVD-COPIES be
played on a standard DVD Player?
A: Most DVD-COPIES can be
played on a standard DVD Player, provided the DVD Player
supports Video CD (VCD). Most DVD Players manufactured within
the last two years, support the standard Video CD format. Refer
to your DVD Player owners manual for more information or click
here to check on the VCD compatibility of your DVD Player.
Q: How many CD-R's
are required to burn one DVD and how long will it take?
A: That depends upon the
length of the DVD video, and whether or not you plan to play the
CD in a conventional DVD Player using Video CD technology. If
you want to store the movie in a compressed MPEG or DIVX format
and replay the movie on your computer, or computer to the TV,
then one CD can be sufficient with specific compression
technologies. But if you want to store the format in VCD and
play it on your console DVD player, then two CD's will typically
be required to hold a full feature length DVD (2 - 2 1/2 hours).
You can store (depending on the CD-R) up to 80 minutes of video
on one CD-R in VCD format.
The time required for decoding will vary depending upon the
speed of your computer and the level of detail in the DVD. Your
computer will be processing many gigabytes of data and when you
consider the amount of data involved, the time required for the
process is actually quite minimal. Faster computers can
typically decode a 2 hour movie in less than four hours. Slower
computers will take longer. However, the process does not
require your constant attention as you can begin the process
before you go to bed or while you're at work. For the average
computer, running a Pentium III 850 MHZ with 128MB of Ram, you
can expect the entire process to take between 4-6 hours for an
average two hour movie.
Q: Will my CD retain
the same quality and digital stereo that is on my DVD?
A: Actually, VCD quality is
much better than VHS, but not quite as good as DVD. Some can
tell the difference, while others can't. The audio portion is
recorded in true digital stereo and you will retain the same
aspect ratio of a DVD. Many of our customers maintain a library
of DVD Videos on their computer hard drives as well. This allows
them to make an exact copy of the original DVD, video, audio and
all MENUS! So there is no difference between a DVD VOB file on
your hard drive and the VOB file on a DVD. They are IDENTICAL in
Q: Does the copy
retain all of the bonus footage and menus?
A: That depends on whether
you store the DVD to your hard drive or you store it to VCD or
Divx format. If you store the DVD to your hard drive, you can
retain all bonus footage and menus. However, neither VCD or Divx
can retain the bonus footage or menus. You can, however, use our
software to copy specific footage from a DVD, like movie
trailers or interviews.
Q: What is VCD?
A: VCD stands for "Video
Compact Disc". Basically, it's a CD that can hold 650 or 700mb
of audio and video data. In short, this means it is similar to a
DVD, in that it is digital and can contain video data. Even
though a VCD's audio and video quality are not as good as a DVD,
most people cannot tell the difference between a VHS and a VCD
movie. Anyone else who does know the difference will say VCD is
better than VHS. VCD can also be played on most console DVD
players connected to your television.
Q: What is Divx?
A: Divx is a codename for
the MPEG-4 compression technology developed by DivXNetworks,
Inc. (aka Project Mayo). Divx is similar to VCD in it's video
quality, but almost anyone will tell you it's not as good. This
is basically because of the difference in resolution. All
televisions display on a 640x480 resolution. Computer monitors
are typically set to 800x600 and 1024x768. Divx cannot be played
on standalone console DVD players. This is one of the strongest
points against it. Most people prefer the option of sitting on
their couch and watching movies on their television, as opposed
to their computer screen. Divx is ideal for those who travel, or
prefer the direct availability of Divx movies over the internet.
Q: Will DVD Copy
Plus work with all CDR burners?
A: DVD Copy Plus has been
tested with most major CDR products and has been found to be
compatible with all of them.
Q: Is the DVD Copy
Plus Process complicated?
A: Although the DVD Copy
Plus process can appear complicated at first, you will discover
that we've made the process as simple as possible and provide
step by step instructions from beginning to end.
Q: Do I need to buy
A: NO! You do not need an
expensive DVD-Burner for use with DVD Copy Plus. The minimum
requirement is an in-expensive DVD-ROM to read the DVD movies
you choose to back-up, as well as a CD-R drive to write to. If
you do have a DVD-Burner you may use this in place of a DVD-ROM
to read the movie.
Q: Can I copy my VHS
tapes using DVD Copy Plus?
A: YES! In order to achieve
this you will need a video card with a Video In port for a
camcorder or VCR and the software necessary to capture the
Q: How do I know DVD
Copy Plus will work for me?
A: That's why we offer a
full, 30 day, unconditional money back guarantee on our shipped
product (Sorry, No Refunds on Download Version). Although the
DVD Copy Plus software product has proven itself time and time
again, there are rare exceptions when our customers cannot make
the product function, for reasons related to their particular
hardware and software configurations. It doesn't happen very
often, but in any case, we are always more than happy to honor
our agreement and refund your full purchase price (less shipping
& handling) if you are dissatisfied with the DVD Copy Plus
product for any reason.
To Return the Product For a Full Refund (less
S&H) within 30 days, return the original invoice and product to:
720 Spirit 40 Park Dr
Chesterfield, MO 63005
Q: How can you make
such an offer on your guarantee?
A: Due to the large volume
of consumer purchases, we can keep the price low and provide a
rock solid guarantee. We already know that the majority of our
customers appreciate the value of the DVDCOPY product line and
also appreciate the email support, product enhancements and
upgrades available only to registered users of the product.
Q: I don't want to
purchase over the Internet. Can I purchase by telephone instead?
A: Absolutely! You can call
866-DVD-COPY toll free and talk to a live sales operator. Please
remember if you have any questions about the product or need
technical support, email us at email@example.com. The phone
operators cannot answer your questions that are not already
answered in this FAQ.
Q: Can I download a
demo of the software?
A: Presently, we don't offer
a demo for download. We are however working on one at this time
and have plans to release a demo.
Q: Can DVD Copy Plus
be used to copy DVDs rented from video rental stores like
A: You cannot use DVD Copy
Plus to copy rented DVDs. DVD Copy Plus should only be used to
make copies of DVDs you own for your personal use. Copyright
laws protect the rights of artists and film companies, and 321
Studios asks that you respect those rights.
Q: Is it possible to
copy rented DVDs?
A: 321 Studios discourages
any attempt to copy rented DVDs. It is illegal to make a copy of
a DVD for most purposes other than your own personal use. 321
Studios respects the rights of artists and film companies, and
asks that you do the same.
Q: Is it legal to
copy DVDs I own?
A: Yes, you may copy DVDs
you own for your personal use. You cannot copy DVDs in order to
sell or give away copies, or for any commercial purpose. 321
Studios respects the rights of artists and film companies, and
the proper use of DVD Copy Plus does not violate those rights.
Q: Is DVD Copy Plus
A: 321 Studios respects the
rights of artists and film companies, and the proper use of DVD
Copy Plus does not violate those rights. It is legal to make
copies of DVDs you own for your personal use. You cannot copy
DVDs in order to sell or give away copies, or for any commercial
Q: Can I use a
DVD/CD-R combo drive with DVD Copy Plus?